Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What is the typical delivery timeframe for my order?
For domestic orders, delivery typically takes 3-5 business days. International shipping times vary by location but generally arrive within 7-10 business days after processing.
Do you offer customization or bespoke tailoring?
Yes, Maria.B. Designs offers specialized stitching services for our unstitched collections. You can select custom measurements or standard sizing options at the time of purchase.
What is your return and exchange policy?
We accept returns on unworn items with original tags within 14 days of delivery. Please note that customized or stitched outfits are final sale and cannot be returned or exchanged.
How should I care for my luxury embroidered garments?
To preserve the quality of the intricate handwork and fabrics, we strictly recommend dry cleaning only for all our formal and bridal collections.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Bank Transfers. Cash on Delivery (COD) is also available for select domestic locations.
How can I track my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your package in real-time.