Returns & Exchanges
At Maria.B. Designs, we strive for perfection in every stitch, but if you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 14 days of delivery. Please ensure all items are unworn, unwashed, and retain their original designer tags and packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original Maria.B. packaging and include the printed return authorization slip inside the box.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our atelier receives and inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.